Laptop & Internet Service and Tech Support

Tue, 08/18/2020 - 3:22pm

Laptop & Internet Requests

HCPSS will provide a Chromebook to every student in middle school within the first quarter. While devices are being procured, parents/guardians of middle school students currently in need of a device may request one. 

In addition to Chromebooks, any family without access to the internet should notify the school system using the directions below. HCPSS is working with the Bright Minds Foundation and Comcast to support families who may be eligible to participate in the Comcast Internet Essentials Program. Additionally, HCPSS will prioritize distribution of a limited number of hot spots to families who cannot obtain access to the internet.

To identify your need for a Chromebook or internet:

  1. Parents/guardians should log in to HCPSS Connect.
  2. From the left menu, last choice, select “More Options” then choose “Student Technology” from the center of the screen.
  3. On the HCPSS Student Technology screen, use the drop down arrows to indicate the Technology Requested for each student. Changes are saved immediately.
  4. If a device has already been issued, it will appear in the inventory list.  If a student already has a device issued, a new request will not be processed.
  5. Families will receive a confirmation email with necessary information for pickup.

Technology Support

If a student or family need assistance with the necessary technology for virtual learning, please fill out the form linked below.

PVMS Tech Support Form